Help

Short answers to the things people get stuck on. If none of these covers it, write to support@archivesend.com and a human will read it.

Getting started

• Connecting your storage Getting keys from Wasabi, Backblaze or S3, and what to do when the connection is refused.
• Which storage provider should I use? What Wasabi, Backblaze B2 and S3 actually cost a photographer, and the catch in each.
• Why your files live in your own account What we can and cannot do with your photographs, and how to check.

Delivering work

• Putting your studio on your clients' pages Your logo, your color, and taking our name off.
• Sending files to a client Uploads, passwords, expiry dates and download limits.

Getting booked

• Contracts and signatures One link for the terms, the signature and the retainer.

Getting paid

• Invoices and getting paid Issuing, payment schedules, reminders, and recording money when it lands.

Your account

• Your subscription and your data What costs money, how to cancel, and how to take everything with you.